estatetool A/S - Notice history

All systems operational

estatetool - Sales and marketing system v. 4 - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

estatetool - Administration system v.4 - Operational

100% - uptime
Sep 2024 · 99.93%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Ei.DO - Housing selector - Operational

100% - uptime
Sep 2024 · 99.19%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Classic - Boligvælger - Operational

100% - uptime
Sep 2024 · 99.19%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

WordPress plugin - Operational

100% - uptime
Sep 2024 · 99.19%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Open API - Operational

100% - uptime
Sep 2024 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2024
Oct 2024
Nov 2024

Notice history

Nov 2024

No notices reported this month

Oct 2024

Orientation on upcoming update of estatetool's sales and marketing system
  • Completed
    October 24, 2024 at 2:05 PM
    Completed
    October 24, 2024 at 2:05 PM

    Dear customers,

    We are pleased to announce that we have now completed the rollout of the latest version of estatetool Marketing 4 to all our customers.

    If you haven't already read the release note, we recommend that you do, as it contains valuable information about new features and improvements. You can find it here: https://estatetool.dk/releasenote-estatetool-marketing-v-4-uge-43/

    In addition, we have prepared user guides to help you navigate the system and use the new functions. You can find them here: estatetool.dk/support .

    If you have any questions about the update or anything else, you are, as always, welcome to contact our dedicated support team.

    Kind regards
    estatetool

  • In progress
    October 23, 2024 at 11:00 AM
    In progress
    October 23, 2024 at 11:00 AM
    Maintenance is now in progress
  • Planned
    October 23, 2024 at 11:00 AM
    Planned
    October 23, 2024 at 11:00 AM

    Dear customers,

    We have an exciting update ready in estatetool marketing 4, for which we will update all customer solutions over the next few days. The update includes several new features and improvements. A new multiupload function has been introduced, which streamlines the process of uploading images to multiple devices simultaneously. In addition, improvements have been made in unit data , where all relevant data is now found in the new tabs Master data , Layout , Terms and conditions and Marketing, which makes the system even more user-friendly. There is also a focus on improvements to the offer overview and then we are introducing the possibility to handle marketing costs directly in the system, which will be an important part of the new dashboard, which we will soon have ready.

    In the release note, you also get an overview of the upcoming updates and new functions in the system over the next 4 months.

    Read more about the update in our release note here: https://estatetool.dk/releasenote-estatetool-marketing-v-4-uge-43/

    If you have any questions about the above or the update, you are always welcome to contact us.

    Kind regards

    estatetool

Replacement of server
  • Completed
    October 17, 2024 at 7:04 PM
    Completed
    October 17, 2024 at 7:04 PM

    Dear users,

    We are pleased to announce that the scheduled maintenance task that involved moving some of our servers to Microsoft Azure is now complete. The task was completed faster than expected and proceeded completely as planned.

    The system is now available again, and you can log in as normal. Should you unexpectedly experience any problems, you are very welcome to contact our support team immediately.

    We thank you for your patience and understanding.

    Sincerely,

    estatetool

  • In progress
    October 17, 2024 at 2:00 PM
    In progress
    October 17, 2024 at 2:00 PM
    Maintenance is now in progress
  • Update
    October 17, 2024 at 2:00 PM
    Planned
    October 17, 2024 at 2:00 PM

    Thursday 17 October from 16.00 to 23.00 we will carry out a planned replacement of one of our servers, which hosts large parts of estatetool 4. During this period it will not be possible to log in or use the system, as there is a risk that work or data, stored during the period will not transfer correctly to the new server. To avoid data loss, we therefore temporarily close access to the system.

    This server replacement is part of our transition to Microsoft Azure as our new hosting and development partner, which will ensure improved operations and performance going forward.

    We do not expect that the maintenance will affect the operation of websites, home selectors or other end-user services, but there may be short periods when data is not displayed live or where it is not available, but we have planned this to be late Thursday evening .

    Thank you for your understanding.

  • Planned
    October 16, 2024 at 6:43 AM
    Planned
    October 16, 2024 at 6:43 AM

    We have noticed that our status system has not indicated the correct time frame for the scheduled maintenance, so we are writing to ensure that there are no misunderstandings.

    The maintenance where the system will be unavailable will take place:

    ********** THURSDAY 17 OCTOBER FROM 16.00 TO 24.00 **********

    Thank you for your understanding

    Kind regards

    estatetool

Sep 2024

Upcoming update of servers (Improvement of performance and operational stability)
  • Planned
    September 29, 2024 at 5:00 AM
    Planned
    September 29, 2024 at 5:00 AM

    Kære kunder og brugere.

    Som et led i estatetools udvikling af vores systemer og for at sikre bedre performance, samt sikre driftsstabilitet, migrerer vi vores løsning fra nuværende Contabo server setup, til Microsoft Azure.

    Da vi skal migrere data fra et server setup til et andet, vil der være nedetid, hvor systemet ikke kan benyttes.

    Vi foretager migreringen søndag d. 29/9 kl. 7 om morgenen og forventer senest at være færdige kl. 9.
    Vi har valgt at gøre det om søndagen, for at minimere nedetid for Jer, vores kunder. Så snart vi er færdige skal vi nok give jer besked via vores statusside.

    Ovenstående medfører at der ikke vil kunne udføres arbejde i systemet i denne periode. Der vil blive sendt en mail igen en halv time før migreringen påbegyndes.

    Vi håber på Jeres forståelse, nu hvor vi er ved at sikre driften af systemet yderligere.

    Giver ovenstående anledning til spørgsmål, så er I velkommen til at række ud til vores support på telefon 32 67 94 27 eller mail support@estatetool.dk.

    Med venlig hilsen

    estatetool

  • Completed
    September 19, 2024 at 5:00 AM
    Completed
    September 19, 2024 at 5:00 AM

    Kære brugere og kunder,

    Vi vil gerne opdatere jer om en vigtig ændring, som vi har gennemført for at forbedre jeres oplevelse med estatetool – Administrationssystem v. 4.

    På grund af gentagne udfordringer med vores tidligere hosting-leverandør, har vi besluttet at flytte vores servere til Microsoft Azure. Denne migrering fandt sted i går aftes fra kl. 22.00 til kl. 03.30, og vi er glade for at kunne meddele, at flytningen forløb som planlagt uden registrerede fejl eller forstyrrelser i systemet.

    Efter flytningen har vi allerede oplevet forbedret performance, særligt hvad angår systemets hastighed.

    Vi forventer ikke, at denne ændring har medført nogen driftforstyrrelser for vores brugere. Skulle I alligevel opleve udfordringer, hører vi meget gerne fra jer, så vi hurtigt kan løse dem.

    Med venlig hilsen,

    estatetool teamet

Udrulning af større funktionsopdatering
  • Completed
    September 18, 2024 at 4:33 PM
    Completed
    September 18, 2024 at 4:33 PM

    Kære kunder og brugere.


    Udrulningen af den store funktionsopdatering er nu fuldført og I kan læse mere om de forskellige funktioner og opdateringer i vores release notes her: https://estatetool.dk/releasenote-estatetool-marketing-v-4-uge-38/

    Med venlig hilsen

    estatetool

  • In progress
    September 18, 2024 at 11:13 AM
    In progress
    September 18, 2024 at 11:13 AM

    Opdatering pågår og alle systemer er operationelle.

  • Planned
    September 18, 2024 at 11:01 AM
    Planned
    September 18, 2024 at 11:01 AM

    Kære kunder og brugere,

    I dag gennemfører vi en større opdatering af vores marketingssystem. Opdateringen vil ikke påvirke jeres arbejde i systemet, men skulle der mod forventning opstå udfordringer, kan de løses ved at logge af og på igen.

    Opdateringen bringer en række nye funktioner og forbedringer, som vi glæder os til at dele med jer. I vil modtage flere detaljer i vores nyhedsbrev senere i dag.

    Med venlig hilsen

    estatetool

Sep 2024 to Nov 2024

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