Estatetool A/S - Downtime due to server challenges – Incident details

Experiencing minor outage

Downtime due to server challenges

Resolved
Partial outage
Started about 1 year agoLasted about 3 hours

Affected

estatetool - Sales and marketing system v. 4

Partial outage from 7:05 AM to 7:31 AM, Operational from 7:31 AM to 10:11 AM

estatetool - Administration system v.4

Operational from 7:05 AM to 10:11 AM

Ei.DO - Housing selector

Partial outage from 7:05 AM to 10:11 AM

Classic - Boligvælger

Partial outage from 7:05 AM to 10:11 AM

WordPress plugin

Partial outage from 7:05 AM to 7:31 AM, Operational from 7:31 AM to 10:11 AM

Estatetool API 1.0

Partial outage from 7:05 AM to 7:31 AM, Operational from 7:31 AM to 10:11 AM

Updates
  • Resolved
    UTC
    Resolved

    Dear customers.

    All housing voters are now up again.
    We very much regret any inconvenience this may have caused.

    Best regards
    Charlotte

  • Update
    UTC
    Update

    Dear customers.

    It is now possible to access the system and website integrations again.
    We are still working to resolve the challenge regarding housing voters.

    Best regards
    Estatetool

  • Investigating
    UTC
    Investigating

    Dear customers.

    We are currently experiencing some challenges accessing the system due to operational issues at Microsoft. This may also mean that some website integrations and home selectors may be affected.

    We are working to resolve this as soon as possible.

    Best regards
    Estatetool